GoodVolunteer Privacy Policy

(Last updated: [April 29, 2025])


Thank you for using GoodVolunteer!The developer of GoodVolunteer is GoodVolunteer team. We are committed to protecting your privacy and ensuring that your personal information is properly managed. This Privacy Policy explains how we collect, use, store and protect your personal information, as well as your rights over your personal data.


1. Information we collect

When you use GoodVolunteer, we may collect the following types of information:


1.1 Personal information

When you register an account or sign up for a volunteer activity, we may collect your basic information, including but not limited to:

Name (to record your application)

Email (to facilitate staff to contact you)

Mobile number (to facilitate staff to contact you)

City of residence (to facilitate the allocation of relevant areas for specific volunteer activities)

Identification (for specific volunteer activities)

Personal profile or relevant experience (if applicable to specific volunteer activities)


1.2 Device information

We may collect information about your device, including device model, operating system, IP address, etc., to optimize the application experience and ensure security.


1.3 Activity Records

We will record the volunteer activities you sign up for, service time and related data to provide you with better recommendations and activity proof.


1.4 Google Advertising ID (GAID):

We may collect your Google advertising identifier (GAID) for advertising and user behavior analysis to provide you with a personalized advertising experience.We promise not to use GAID in conjunction with any personally identifiable information, and all the collected data will be used to improve service and advertising effectiveness.


1.5 Camera Permissions

This app needs your camera permissions to take photos of your ID. We strictly protect your privacy, and the photos taken are only used for internal processing in the app and will never be shared with any third party.


2. How We Use Your Information

The information we collect will be used for the following purposes:

Provide volunteer activity matching services

Ensure that event organizers can contact suitable volunteers

Improve application functions and enhance user experience

Ensure platform security to prevent fraud or abuse

Recommend relevant volunteer activities based on your interests


3. How We Protect Your Data

We take reasonable technical and management measures to ensure the security of your personal information, including but not limited to:

Data encryption storage to prevent unauthorized access

Access control to ensure that only necessary staff can process your information

Regularly review security policies to improve data protection capabilities


4. Data Storage and Retention

Your data will be securely stored and retained only for the time required to provide the service. If your account is inactive for [6] months, we may delete your data.


5. Data Sharing and Third-Party Services

We will not sell or share your personal data with unauthorized third parties. The following exceptions apply:

Provide data to government agencies when required by law

In order to provide better services, we may share necessary information with trusted third-party partners (such as payment or communication service providers)

Share your registration information with the organizer of the volunteer activity, which has been explained when you registered


6. Your rights

You have the following rights to your personal data:

Right of access: You can view your personal data stored by us at any time

Right of correction: If your information is incorrect, you can request modification

Right of deletion: You can request deletion of your account and related data

Right to withdraw consent: You can modify your privacy settings at any time to refuse the collection of certain data


7. Data deletion request

If you want to delete your account and personal data, you can apply in the following ways:

Submit an account deletion request in the app

Send an email to [cs@good-volunteer.com]

After the deletion operation is completed, your data will not be recoverable. Please confirm that all related activities have been completed before applying, otherwise we will revoke your volunteer application that is under review and notify the event organizer to delete your data simultaneously.


8.Third-party SDK access instructions


In order to improve our advertising effects and user experience, this app has accessed the AppsFlyer (AF) SDK. This SDK is mainly used for advertising attribution analysis, user behavior statistics, and promotion activity optimization. To achieve related functions, we may share some device information (such as device identifiers, operating system information, installation sources, etc.) with AppsFlyer to help us determine advertising conversion effects and optimize promotion strategies.


Please rest assured that AppsFlyer will only use this information within the scope of our specified services, and we will not share any sensitive data with it that is not related to user loan applications. All data processing will comply with relevant privacy regulations and take reasonable security measures to protect your information security.


For more information, please refer to the AppsFlyer Privacy Policy[https://www.appsflyer.com/legal/privacy-policy/].


9. Updates to the Privacy Policy

We may update this privacy policy based on business development or legal requirements. If there are major changes, we will notify you through the app. Please check this page regularly to learn about the latest policies.


10. Contact Us

If you have any questions about this Privacy Policy or need help, please contact us:

Customer Service Email:cs@good-volunteer.com

Working Hours:Monday to Friday, 09:00 - 18:00


Thank you for trusting GoodVolunteer, we look forward to working with you to create a better society!